Frequently Asked Questions
Helpful answers about delivery, returns, products and shopping with Organic State.
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How long does delivery take?
UK orders are usually delivered within 2–4 working days after dispatch.
Do you offer free delivery?
Yes, we offer free UK delivery on orders over £40.
Can I return my order?
If your order arrives damaged or incorrect, please contact us and we’ll help resolve it.
Are your products suitable for daily use?
Each product has its own suggested use. Please check the product page and label before use.
Where can I contact you?
You can contact us at info@organic-state.co.uk and we aim to respond within 24–48 hours.
Do your products replace medical advice?
No. Our products are not intended to diagnose, treat, cure or prevent any disease. Please speak with a healthcare professional if you are pregnant, taking medication or have a medical condition.